Terms and Conditions - Good Supply
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Terms and Conditions

1. Detailed description of goods and/or services
Good Supply is a business in the online retail industry that sells hardware products .

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by tracking
number and delivered by a Courier Company, flat cost fee of R99,00 for all deliveries and free delivery for any purchase above

3. Export restriction
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by Good Supply is subject to availability. In cases of unavailability, Good Supply will refund
the client in full within 30 days. Cancellation of orders by the client will attract a 20 % administration fee. If the returned goods
are damaged, Good Supply will charge for the full amount of the product.

5. Customer Privacy policy
Good Supply shall take all reasonable steps to protect the personal information of users. For the purpose of this clause,
"personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA
may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted
Payment may be made via Visa and MasterCard.

7. Card acquiring and security
Card transactions will be acquired for Good Supply via PayGate (Pty) Ltd who are the approved payment gateway for all South
African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card
details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Good Supply separately from card details which are entered by the client on site. For more
detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency
is South African Rand (ZAR).

10. Responsibility
Good Supply takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this
website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Good Supply chooses as its domicilium citandi et executandi for all
purposes under this agreement, whether in respect of court process, notice, or other documents or communication of
whatsoever nature.

12. Variation
Good Supply may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Bortolini Corporation Pty Ltd based in South Africa trading as Good Supply and with registration number

14. Good Supply  contact details
Company Physical Address: Unit 4 – Plantation Centre – Plantation Road – Wetton 7780
Email: [email protected]
Telephone: 0842900901